Family Fun Center does not offer online refunds or online exchanges of tickets purchased on the Family Fun Center Web site. In addition, tickets purchased through the Family Fun Center website may be subject to a per-ticket Convenience Charge, which is non-refundable except in extraordinary circumstances where Family Fun Center is unable to honor your tickets purchased through the Family Fun Center website (i.e., if a show time is cancelled, no seat was available in the theater, etc.). Before purchasing your tickets we urge you to confirm the title, time and location of the movie you wish to see. If you cannot attend a show time for which you have purchased tickets, you may contact Family Fun Center to inquire about receiving a refund, exchange, or rain check. We strongly recommend that you contact the Family Fun Center management prior to your show time, as Family Fun Center does not issue refunds or provide exchanges after show time. Any refund or exchange is at the discretion of Family Fun Center management and can only be conducted at the theater box office inside Family Fun Center. If a refund is available, the theater box office may only refund to you the ticket price. You also wish to request a refund of our Convenience Charge in the extraordinary circumstances described above (otherwise, the Convenience Charge is non-refundable, as stated above).